FAQS – hifiexpress1
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to smsl_mandy@126.com Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to smsl_mandy@126.com
All of our products are One Year Warranty. For the first 30 days from the date of purchase, most items may be returned for either money back* or exchange* subject to the following conditions.

• Any item returned must be complete with all accessories, hardware, manuals or instructions, and in the same "new" condition as when it was when shipped to you.

• Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use or abuse will not be accepted for return.

• If the item is returned without its complete original packaging (original box, foam padding etc.), a re-stocking fee of 25% will apply.

• Any "Special Order" item returned is subject to a 35% restocking fee, plus an additional 10% if returned without its complete original packaging (original box, foam padding etc.)

Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use. Items should be shipped insured for full value as they are your responsibility until we receive them.

We will ship your replacement free of charge should you opt for an exchange. After the initial 30 day period and up to one year from the purchase date, we will repair or replace the item at our discretion.* All warranty is administered in China directly by hifi-express. Please contact support"smsl_mandy@126.com"

*shipping charges are not included.

All of our products are One Year Warranty. For the first 30 days from the date of purchase, most items may be returned for either money back* or exchange* subject to the following conditions.

• Any item returned must be complete with all accessories, hardware, manuals or instructions, and in the same "new" condition as when it was when shipped to you.

• Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use or abuse will not be accepted for return.

• If the item is returned without its complete original packaging (original box, foam padding etc.), a re-stocking fee of 25% will apply.

• Any "Special Order" item returned is subject to a 35% restocking fee, plus an additional 10% if returned without its complete original packaging (original box, foam padding etc.)

Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use. Items should be shipped insured for full value as they are your responsibility until we receive them.

We will ship your replacement free of charge should you opt for an exchange. After the initial 30 day period and up to one year from the purchase date, we will repair or replace the item at our discretion.* All warranty is administered in China directly by hifi-express. Please contact support"smsl_mandy@126.com"

*shipping charges are not included.

• If there is any quality problem with our product within 30 days, we pay for the return shipping fee.

• If there is any quality prblem with our product within one year , you will pay for the return shipping fee.

• If you are not satisfied with our product , and product doesn't have quality problem, You pay for the return shipping fee within 30 days.

• Please declare a value of $50.00 when you return the product.

• If there is any quality problem with our product within 30 days, we pay for the return shipping fee.

• If there is any quality prblem with our product within one year , you will pay for the return shipping fee.

• If you are not satisfied with our product , and product doesn't have quality problem, You pay for the return shipping fee within 30 days.

• Please declare a value of $50.00 when you return the product.

Most refunds are processed in 3-5 working days after we receive and process your return. For more information, Please contact "smsl_mandy@126.com"

Most refunds are processed in 3-5 working days after we receive and process your return. For more information, Please contact "smsl_mandy@126.com"

Usually we refund through Paypal.com, Wechat.com, Alipay.com. Usually we refund through Paypal.com, Wechat.com, Alipay.com.
We use a combination of courier companies and DHL. Depending on our choice of carrier, we may not be able to ship to P.O Boxes. We may not be able to ship to remote destinations in some cases, so please contact us to enquire about your options if you live in a remote area.

We have the warehouse in USA、Japan、Germany、Australian、china.According the address, we will pick the post way that you get it fastest.

We use a combination of courier companies and DHL. Depending on our choice of carrier, we may not be able to ship to P.O Boxes. We may not be able to ship to remote destinations in some cases, so please contact us to enquire about your options if you live in a remote area.

We have the warehouse in USA、Japan、Germany、Australian、china.According the address, we will pick the post way that you get it fastest.

All orders are shipped without insurance. Hi Fi-express will not be responsible for lost or damaged items while in transit. Additional insurance may be arranged at cost. Please contact us to enquire about your options.

EO&E, HiFi-express reserves the right to refuse supply of goods and services without prejudice, no correspondence will be entered into. Prices and Specification can change without notice beyond the control of HiFi-express it's staff and Suppliers.

All orders are shipped without insurance. Hi Fi-express will not be responsible for lost or damaged items while in transit. Additional insurance may be arranged at cost. Please contact us to enquire about your options.

EO&E, HiFi-express reserves the right to refuse supply of goods and services without prejudice, no correspondence will be entered into. Prices and Specification can change without notice beyond the control of HiFi-express it's staff and Suppliers.

In most cases we only advertise items for sale that are in stock at HiFi—express. If by chance you place an order for an item out of stock, we will contact you immediately with an estimated shipping and delivery date. Items in stock will be despatched in most cases within 24 to 72 hours of the order payment being received*. Courier company delivery times vary. The time taken for your order to reach you will depend on the carrier and your location. The average time taken is from 3-4 days in the area we have the warehouse and between 15-20 business days outside. Remote areas may take longer. We do not accept responsibility for carrier delivery delays but will do our best to ensure the fastest possible delivery. * Within weekday business hours In most cases we only advertise items for sale that are in stock at HiFi—express. If by chance you place an order for an item out of stock, we will contact you immediately with an estimated shipping and delivery date. Items in stock will be despatched in most cases within 24 to 72 hours of the order payment being received*. Courier company delivery times vary. The time taken for your order to reach you will depend on the carrier and your location. The average time taken is from 3-4 days in the area we have the warehouse and between 15-20 business days outside. Remote areas may take longer. We do not accept responsibility for carrier delivery delays but will do our best to ensure the fastest possible delivery. * Within weekday business hours